Retail Floor Leader: Mentor, Ops & Customer Experience

Skechers USA Retail, LLC; Omaha (NE); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Regular pay raises

Employee discounts

Flexible schedules

Training & development

Career advancement

Job summary

Skechers USA Retail, LLC is seeking a capable Floor Leader (Key Holder) to support store operations, mentor staff, and help meet sales goals within a premium Skechers retail environment.

The role focuses on customer service leadership, merchandising, and daily store management, with growth into broader retail management opportunities at a global brand. Competitive pay and benefits offered.

Qualifications

• Retail leadership experience preferred but not required.
• Strong customer service and communication skills.
• Ability to work varied schedule including evenings, weekends, and holidays.

Responsibilities

• Deliver expert product advice and ensure customers leave with the right fit.
• Supervise daily store operations, opening/closing, and security protocols.
• Mentor and support team members in customer service, sales, and daily tasks.
• Execute merchandising plans, restock products, and maintain store cleanliness.
• Oversee stock and inventory in collaboration with management to address needs.

Skills

Customer service

Team leadership

Sales skills

Store operations

Problem solving

Communication

Education

High school diploma or equivalent

Job description

Skechers USA Retail, LLC is seeking a capable Floor Leader (Key Holder) to support store operations, mentor staff, and help meet sales goals within a premium Skechers retail environment.

The role focuses on customer service leadership, merchandising, and daily store management, with growth into broader retail management opportunities at a global brand. Competitive pay and benefits offered.