Retail Floor Leader: Customer Experience & Ops

Skechers; Meridian (ID); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Staff discounts

Flexible schedules

On-the-job training

Career advancement

Interview perks (to be reviewed)

Job summary

Skechers is seeking a motivated Key Holder (Floor Leader) in Meridian, Idaho to support daily store operations and mentor team members in delivering outstanding customer experiences. This entry-level management role offers paths to broader retail leadership within the Skechers global brand.

You will oversee opening/closing, support sales goals, maintain the premium shopping environment, and develop staff through on-the-job training.

Qualifications

• High school diploma or equivalent preferred but not required.
• Previous experience as Key Holder, Shift Leader, or Retail Supervisor preferred but not required.
• Sales skills to drive revenue growth and meet targets.
• Excellent communication skills in written, verbal and interpersonal skills.
• Must be at least 18 years of age at time of application.

Responsibilities

• Customer Service Management: Engage with customers to deliver expert advice on Skechers products, ensuring every shopper leaves with the perfect fit and great experience.
• Retail Leadership Role: Supervise daily operations, including store opening and closing procedures as required, ensuring security protocols and excellent operational standards.
• Team Leadership: Mentor and support team members to grow their skills in entry-level retail that include customer service, sales, and daily operations.
• Sales and Goals: Actively contribute to achieving store and individual sales targets by implementing effective selling techniques and promoting key Skechers products.
• Store Operations: Execute merchandising plans, restock products, and maintain store cleanliness to enhance the shopping environment.
• Retail Supervisor Duties: Oversee stock and inventory routines while collaborating with store management to address operational needs.
• Problem Solving: Proactively identify and resolve in-store challenges to ensure a smooth shopping experience for customers.

Job description

Skechers is seeking a motivated Key Holder (Floor Leader) in Meridian, Idaho to support daily store operations and mentor team members in delivering outstanding customer experiences. This entry-level management role offers paths to broader retail leadership within the Skechers global brand.

You will oversee opening/closing, support sales goals, maintain the premium shopping environment, and develop staff through on-the-job training.