Retail Floor Leader & Customer Experience Coach

Perry Ellis International; Grand Prairie (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee discount

Accumulated personal/sick time off

401(k) plan

Monthly sales incentives

Clothing Allowance

Holiday Pay

Job summary

Perry Ellis International is seeking a Supervisor Key Holder to support store operations and sales management. You will help the Store Manager run daily activities, ensure customer satisfaction, and execute company directives for replenishment and promotions.

The role emphasizes leadership, training sales associates, and maintaining a visually appealing store while driving results and controlling inventory opportunities. Retail experience is essential.

Qualifications

• Energetic and positive attitude.
• 1-2 years of retail experience.
• Flexible availability; reliable transportation.
• Strong verbal and written skills.
• Strong interpersonal communication and customer service skills.
• Customer service-oriented.
• Must be able to move and/or lift to 25 pounds.
• High school degree.

Responsibilities

• Provide exceptional customer service and model role at all times.
• Ensure store meets sales and customer satisfaction goals.
• Assist in replenishment and visual merchandising per guidelines.
• Communicate store strategy and performance with team.
• Monitor inventory and sales trends.
• Maintain store cleanliness and appearance.
• Support staffing levels based on trends.
• Report loss prevention occurrences.
• Motivate and supervise staff.

Skills

Customer service

Verbal and written communication

Interpersonal skills

Energetic and positive attitude

Education

High school degree

Job description

Perry Ellis International is seeking a Supervisor Key Holder to support store operations and sales management. You will help the Store Manager run daily activities, ensure customer satisfaction, and execute company directives for replenishment and promotions.

The role emphasizes leadership, training sales associates, and maintaining a visually appealing store while driving results and controlling inventory opportunities. Retail experience is essential.