Retail Floor Leader & Customer Experience Coach

David; Augusta (GA); On-site; USD 45,000 - 65,000; Full time

Job summary

David in Augusta, GA is seeking a dynamic retail store manager to lead a high-performing Dream Makers team and deliver five-star guest experiences. You will coach staff, manage shifts, and drive sales while upholding company standards throughout daily operations.

As a member of the management team, you will monitor payroll, control costs, and foster a culture of customer-first service. Strong leadership and relationship-building skills are essential to success.

Qualifications

• High school diploma or higher required; associate/bachelor’s preferred.
• Proven leadership experience in retail or hospitality environments.
• Strong coaching and mentorship abilities.

Responsibilities

• Leads and models a customer-first culture across roles.
• Manages shifts, assigns schedules, and reviews results to ensure a five-star guest experience.
• Provides ongoing coaching to enhance selling skills and processes.
• Monitors payroll and ensures hours stay within budget and policy.

Skills

Leadership

Coaching

Customer service

Time management

Inventory management

Education

High School Diploma

Related degree preferred

Tools

POS system

Job description

David in Augusta, GA is seeking a dynamic retail store manager to lead a high-performing Dream Makers team and deliver five-star guest experiences. You will coach staff, manage shifts, and drive sales while upholding company standards throughout daily operations.

As a member of the management team, you will monitor payroll, control costs, and foster a culture of customer-first service. Strong leadership and relationship-building skills are essential to success.