Retail Store Manager - Five-Star Service Leader

David; Radmoor (TN); On-site; USD 50,000 - 65,000; Full time

Job summary

David is seeking a proactive Store Manager to lead a high-performing retail team and deliver world-class customer service. You will mentor Dream Makers and guests, model a customer-first culture, and manage shifts, payroll, and guest experiences to exceed sales plans.

The role emphasizes coaching, training, and maintaining five-star service while ensuring staffing targets are met and inventory processes run smoothly.

Qualifications

• High School Diploma or degree.
• Two-four years prior retail management experience in an apparel or specialty store environment.
• Prior experience with a computerized POS system.

Responsibilities

• Leads and models a customer first culture across all roles.
• Accountable for active floor management by assigning shifts, reviewing results, and providing feedback to maintain a five-star guest experience.
• Provide ongoing coaching and training to enhance individual selling skills, behaviors, and processes.
• Communicates daily sales goals to all team members and drives action.
• Assists in building a strong bench and talent pipeline, ensuring the store is always staffed, to achieve all staffing goals and fills open positions within 30 days.
• Other duties as assigned.

Education

High School Diploma or degree

Two-four years prior retail management experience

Prior experience with a computerized POS system

Tools

POS system

Job description

David is seeking a proactive Store Manager to lead a high-performing retail team and deliver world-class customer service. You will mentor Dream Makers and guests, model a customer-first culture, and manage shifts, payroll, and guest experiences to exceed sales plans.

The role emphasizes coaching, training, and maintaining five-star service while ensuring staffing targets are met and inventory processes run smoothly.