Retail Store Leader: Customer Experience & Performance

David; Macon (GA); On-site; USD 45,000 - 65,000; Full time

Job summary

David in Macon, GA is seeking an experienced Store Manager to lead a high-performing team, deliver five-star customer service, and consistently drive sales.

You will mentor and coach staff, schedule shifts, monitor payroll, manage inventory, and uphold store standards. The role requires retail management experience and a hands-on approach to developing talent and achieving monthly goals.

Qualifications

• High School Diploma or degree.
• 2–4 years of retail management experience in apparel or specialty stores.
• Experience with a computerized POS system.

Responsibilities

• Lead and model a customer-first culture across all roles.
• Manage floor operations: assign shifts, review results, provide feedback.
• Provide ongoing coaching to enhance selling skills and processes.
• Monitor payroll and timesheets to stay within monthly budget.
• Drive store performance toward Total Monthly Income goals.
• Oversee inventory, special orders, receipts, and quality standards.
• Communicate daily sales goals and coach team to achieve them.
• Build a strong bench and fill open positions within 30 days.

Skills

Customer service

Leadership

Coaching & training

Store payroll

Performance management

Sales goals

Inventory management

Team staffing

POS systems

Education

High School Diploma

Tools

POS software

Job description

David in Macon, GA is seeking an experienced Store Manager to lead a high-performing team, deliver five-star customer service, and consistently drive sales.

You will mentor and coach staff, schedule shifts, monitor payroll, manage inventory, and uphold store standards. The role requires retail management experience and a hands-on approach to developing talent and achieving monthly goals.