Store Team Lead: Customer Experience & Sales Growth

David; Arlington (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

David is seeking a dynamic retail management leader to build and maintain a high performing team, drive five-star customer service, and exceed sales plans in a fast-paced environment. You will coach staff, manage floor operations, and ensure merchandise quality while delivering an exceptional customer experience.

As a store leader, you will monitor payroll within budget, set daily sales goals, review performance, and develop a strong bench to meet staffing goals and fill openings promptly.

Qualifications

• High School Diploma or equivalent required.
• 2–4 years retail management experience in apparel or specialty store preferred.
• Prior experience with a computerized POS system required.

Responsibilities

• Lead and model a customer-first culture across all roles.
• Assign shifts, review results, and provide feedback to maintain a five-star customer experience.
• Coach and train staff to enhance selling skills, behaviors, and processes.
• Monitor payroll to ensure hours align with monthly budget and review timesheets.
• Communicate daily sales goals and drive action to meet targets.
• Build a strong bench and talent pipeline to ensure open positions are filled within 30 days.

Skills

Leadership

Coaching

Customer focus

Staff management

Education

High School Diploma or equivalent

Tools

POS system

Job description

David is seeking a dynamic retail management leader to build and maintain a high performing team, drive five-star customer service, and exceed sales plans in a fast-paced environment. You will coach staff, manage floor operations, and ensure merchandise quality while delivering an exceptional customer experience.

As a store leader, you will monitor payroll within budget, set daily sales goals, review performance, and develop a strong bench to meet staffing goals and fill openings promptly.