Retail Floor Lead - Sales, Visuals & Customer Experience

Abercrombie & Fitch Co.; North Carolina; On-site; USD 17,000 - 25,000; Part time

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to serve as Floor Supervisor, guiding Brand Reps and Stock Associates to deliver a quality in-store experience. You will be part of the store leadership team, driving performance on the floor through customer experience and daily sales goals.

The role emphasizes coaching, product knowledge, and maintaining visual standards while supporting Omni-channel orders and store operations in North Carolina. Weekend availability and peak-season hours apply.

Qualifications

• High School Diploma or GED preferred.
• Retail supervisory/management experience is not required, but preferred.
• Strong customer focus and communication skills.
• Ability to adapt quickly and balance multiple tasks.
• Energetic, outgoing, and assertive with initiative.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge and Brand Awareness while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets and perform Inventory Control.
• Represent the Brand and exemplify Company Culture and Values.

Skills

Customer focus

Interpersonal skills

Communication skills

Fashion knowledge

Energetic/assertive

Initiative

Education

High School Diploma/G.E.D. preferred

Tools

POS systems

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to serve as Floor Supervisor, guiding Brand Reps and Stock Associates to deliver a quality in-store experience. You will be part of the store leadership team, driving performance on the floor through customer experience and daily sales goals.

The role emphasizes coaching, product knowledge, and maintaining visual standards while supporting Omni-channel orders and store operations in North Carolina. Weekend availability and peak-season hours apply.