Retail Floor Lead - Elevate Sales & Customer Experience

Abercrombie & Fitch; Illinois; On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Brand Affiliate program

Job summary

Abercrombie & Fitch is seeking a Part Time Key Lead at Oakbrook Center to guide Brand Reps and Stock Associates and drive store performance on the sales floor. You’ll supervise in spirit, providing coaching and ensuring excellent customer experiences.

Responsibilities include opening/closing routines, POS operations, fulfilling omni-channel orders, and maintaining visual displays. A strong customer focus, communication, and fashion trend awareness are essential. Weekend availability is required.

Qualifications

• High School Diploma/ GED preferred, or equivalent.
• 1 year of retail experience preferred.
• Retail supervisory/management experience is not required, but leading groups or teams is preferred.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge and Brand Awareness while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer focus

Interpersonal skills

Communication skills

Adaptability

Team leadership

Education

High School Diploma / GED

Tools

POS systems

Job description

Abercrombie & Fitch is seeking a Part Time Key Lead at Oakbrook Center to guide Brand Reps and Stock Associates and drive store performance on the sales floor. You’ll supervise in spirit, providing coaching and ensuring excellent customer experiences.

Responsibilities include opening/closing routines, POS operations, fulfilling omni-channel orders, and maintaining visual displays. A strong customer focus, communication, and fashion trend awareness are essential. Weekend availability is required.