Retail Floor Lead — Elevate Customer Experience & Sales

Abercrombie & Fitch Co.; Lakewood (CA); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Career Advancement Opportunities

Brand Affiliate Opportunity

Training and Development

Global team culture

Job summary

Abercrombie & Fitch Co. in Lakewood, CA is seeking a Key Lead to ensure every customer enjoys a quality in-store experience by guiding Brand Reps and Stock Associates.

You will perform opening and closing routines, operate POS systems, fulfill Omni Channel orders, and drive sales through product knowledge and strong visual displays while analyzing reports to inform decisions. Weekend availability is required.

Qualifications

• 1 year of retail experience preferred.
• Retail supervisory/management experience not required but leadership is a plus.
• Strong customer focus and communication skills.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate product knowledge and drive sales.
• Build and maintain visual displays.
• Analyze reporting to inform decisions.
• Protect store assets and perform inventory control.
• Represent the brand and company culture and values.

Skills

Retail experience

Leadership

Education

High School Diploma/GED

Job description

Abercrombie & Fitch Co. in Lakewood, CA is seeking a Key Lead to ensure every customer enjoys a quality in-store experience by guiding Brand Reps and Stock Associates.

You will perform opening and closing routines, operate POS systems, fulfill Omni Channel orders, and drive sales through product knowledge and strong visual displays while analyzing reports to inform decisions. Weekend availability is required.