Retail Floor Lead: Elevate Customer Experience & Team

Vuori

Short Hills (NJ)

On-site

USD 30,000 - 34,000

Full time

14 days+
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Benefits offered by this job

Health Insurance
Savings and Retirement Plan
Employee Assistance Program
Paid Time Off
Wellness & Fitness benefits

Job summary

Vuori, located in The Mall at Short Hills, seeks a Retail Floor Lead to mentor the sales team, model Vuori's brand values, and ensure a best-in-class customer experience on the floor. You will drive daily operations, coach staff, and maintain high standards of service in a fast-paced environment.

Under the Store Manager and Assistant Store Manager, you will supervise daily operations, drive sales, manage inventory, and motivate staff to deliver outstanding service while maintaining store

Qualifications

  • Demonstrated leadership in a fast-paced retail environment.
  • Strong customer service and communication skills.
  • Ability to organize tasks and manage multiple priorities.
  • Punctuality and reliability in shift-based scheduling.

Responsibilities

  • Create an unforgettable customer experience.
  • Lead the sales floor and sales team to ensure customer experience remains the top priority.
  • Prepare fitting rooms, locate sizes, and provide honest feedback on merchandise style and fit.
  • Build lasting relationships with customers and invite them to events and promotions.
  • Stay knowledgeable about new products and best-sellers and share insights with customers and team.

Skills

Leadership
Customer service
Communication
Organization
Punctuality

Job description

Vuori, located in The Mall at Short Hills, seeks a Retail Floor Lead to mentor the sales team, model Vuori's brand values, and ensure a best-in-class customer experience on the floor. You will drive daily operations, coach staff, and maintain high standards of service in a fast-paced environment.

Under the Store Manager and Assistant Store Manager, you will supervise daily operations, drive sales, manage inventory, and motivate staff to deliver outstanding service while maintaining store

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