Retail Floor Lead: Elevate Customer Experience & Team

Vuori; Short Hills (NJ); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Health Insurance

Savings and Retirement Plan

Employee Assistance Program

Paid Time Off

Wellness & Fitness benefits

Job summary

Vuori, located in The Mall at Short Hills, seeks a Retail Floor Lead to mentor the sales team, model Vuori's brand values, and ensure a best-in-class customer experience on the floor. You will drive daily operations, coach staff, and maintain high standards of service in a fast-paced environment.

Under the Store Manager and Assistant Store Manager, you will supervise daily operations, drive sales, manage inventory, and motivate staff to deliver outstanding service while maintaining store

Qualifications

• Demonstrated leadership in a fast-paced retail environment.
• Strong customer service and communication skills.
• Ability to organize tasks and manage multiple priorities.
• Punctuality and reliability in shift-based scheduling.

Responsibilities

• Create an unforgettable customer experience.
• Lead the sales floor and sales team to ensure customer experience remains the top priority.
• Prepare fitting rooms, locate sizes, and provide honest feedback on merchandise style and fit.
• Build lasting relationships with customers and invite them to events and promotions.
• Stay knowledgeable about new products and best-sellers and share insights with customers and team.

Skills

Leadership

Customer service

Communication

Organization

Punctuality

Job description

Vuori, located in The Mall at Short Hills, seeks a Retail Floor Lead to mentor the sales team, model Vuori's brand values, and ensure a best-in-class customer experience on the floor. You will drive daily operations, coach staff, and maintain high standards of service in a fast-paced environment.

Under the Store Manager and Assistant Store Manager, you will supervise daily operations, drive sales, manage inventory, and motivate staff to deliver outstanding service while maintaining store