Retail Floor Lead: Elevate Customer Experience & Team

Vuori, Inc.; Short Hills (NJ); On-site; USD 63,039,000 - 71,635,000; Full time

Benefits offered by this job

Health Insurance

Savings and Retirement Plan

Employee Assistance Program

Paid Time Off

Wellness & Fitness benefits

Job summary

Vuori, Inc. is seeking a Retail Floor Lead at The Mall at Short Hills to elevate the in-store experience, coach the sales team, and ensure Vuori’s standards of service.

You will lead operations in the absence of managers, drive sales, train staff on product details, and maintain merchandising. Availability includes mornings/evenings and weekends.

The role emphasizes teamwork, accountability, and a positive, proactive approach to customer connections in a fast-paced fashion environment.

Qualifications

• Customer service excellence
• Leadership experience
• Team coaching
• Strong communication and interpersonal skills

Responsibilities

• Lead the sales floor and guide the team to deliver outstanding customer experiences.
• Develop relationships with customers and relay product knowledge.
• Support inventory and merchandising during shifts.
• Act as floor lead in absence of Store Manager.

Skills

Customer service

Leadership

Sales

Communication

Job description

Vuori, Inc. is seeking a Retail Floor Lead at The Mall at Short Hills to elevate the in-store experience, coach the sales team, and ensure Vuori’s standards of service.

You will lead operations in the absence of managers, drive sales, train staff on product details, and maintain merchandising. Availability includes mornings/evenings and weekends.

The role emphasizes teamwork, accountability, and a positive, proactive approach to customer connections in a fast-paced fashion environment.