Floor Lead: Elevate Sales & Customer Experience

A&F Stores, Inc.; Washington; On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Merchandise discount

Career advancement

Sales incentive bonus

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to guide Brand Reps and Stock Associates on the floor, ensuring a quality in-store experience and driving daily sales. You’ll report to the store leadership team and coach others to meet performance goals while modeling company values.

Responsibilities include opening/closing routines, operating POS, fulfilling omni-channel orders, maintaining visual displays, and analyzing reports to inform decisions. Weekend availability required.

Qualifications

• High school diploma or equivalent preferred.
• 1 year of retail experience preferred.
• Experience in leading groups or teams preferred.
• Strong customer focus.
• Exceptional interpersonal and communication skills.
• Knowledge of current fashion trends.
• Energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Represent the brand and exemplify company culture and values.

Skills

Customer focus

Interpersonal skills

Communication skills

Fashion knowledge

Energetic and outgoing

Initiative

Adaptability

Multitasking

Detail-oriented

Proactive thinking

Strong work ethic

Education

High school diploma/G.E.D. preferred

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to guide Brand Reps and Stock Associates on the floor, ensuring a quality in-store experience and driving daily sales. You’ll report to the store leadership team and coach others to meet performance goals while modeling company values.

Responsibilities include opening/closing routines, operating POS, fulfilling omni-channel orders, maintaining visual displays, and analyzing reports to inform decisions. Weekend availability required.