Retail Floor Lead: Elevate Sales & Customer Experience

Abercrombie & Fitch Co.; Mission Viejo (CA); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Quarterly sales incentive bonus

Merchandise discount

Career advancement opportunities

Brand affiliate program

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates while ensuring a high-quality in-store experience. You will lead on the floor to drive daily sales and support store performance through customer focus and team achievement.

The role emphasizes opening/closing routines, POS proficiency, Omni Channel fulfillment, and strong product knowledge in a fast-paced fashion environment. A high-energy, adaptable candidate will thrive here.

Qualifications

• High School Diploma/ G.E.D. preferred, or equivalent.
• 1 year of retail experience preferred.
• Retail supervisory/management experience not required but leadership potential is valued.
• Maintain a strong customer focus and excellent interpersonal skills.
• Demonstrate knowledge of current fashion trends and be energetic and assertive.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge and Brand Awareness to drive sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets and conduct Inventory Control.
• Represent the Brand and embody Company Culture and Values.

Skills

Customer service

Interpersonal skills

Communication skills

Adaptability

Education

High School Diploma/G.E.D.

Tools

POS/Register systems

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates while ensuring a high-quality in-store experience. You will lead on the floor to drive daily sales and support store performance through customer focus and team achievement.

The role emphasizes opening/closing routines, POS proficiency, Omni Channel fulfillment, and strong product knowledge in a fast-paced fashion environment. A high-energy, adaptable candidate will thrive here.