Retail Floor Lead: Elevate Experience & Drive Sales

Abercrombie & Fitch Co.

Eastview (NY)

On-site

USD 21,000 - 30,000

Part time

14 days+

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Benefits offered by this job

Quarterly Sales Incentive Bonus
Merchandise Discount
Opportunities for Career Advancement
Brand Affiliate program
Training and Development
Global team culture

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure smooth store operations and a superior customer experience.

You will lead by example, coach the team, and drive daily sales while maintaining brand standards on the sales floor. The role requires a high school diploma or GED, retail experience, and strong communication and interpersonal skills.

Qualifications

  • High school diploma or GED preferred.
  • Retail supervisory or leadership experience preferred.
  • Demonstrates strong customer focus and communication.
  • Keeps up with current fashion trends and brand standards.
  • Presents energy, initiative, and adaptability on the floor.

Responsibilities

  • Open and close store routines.
  • Operate register and POS systems.
  • Fulfill omni-channel orders.
  • Drive sales through product knowledge and brand awareness.
  • Build and maintain visual displays.
  • Analyze reports to inform decisions.
  • Protect store assets and manage inventory.
  • Represent the brand and uphold company values.

Skills

Retail experience
Leadership (preferred)
Customer focus
Interpersonal skills
Communication skills
Fashion awareness
Initiative
Adaptability
Detail-oriented

Education

High School Diploma/G.E.D.

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure smooth store operations and a superior customer experience.

You will lead by example, coach the team, and drive daily sales while maintaining brand standards on the sales floor. The role requires a high school diploma or GED, retail experience, and strong communication and interpersonal skills.

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