Floor Lead: Elevate Customer Experience and Sales

Abercrombie & Fitch Co.; North Carolina; On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Training and Development

A Global Team of People Who’ll Celebr…

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to ensure an exceptional in-store experience by acting as Floor Supervisor, guiding Brand Reps and Stock Associates to run operations and meet daily sales goals.

The role includes opening/closing routines, POS operation, omni-channel fulfillment, product knowledge, visuals, reporting analysis, and asset protection, while embodying our culture and values on the floor.

Qualifications

• High School Diploma/G.E.D. preferred, or equivalent.
• 1 year of retail experience preferred.
• Retail supervisory experience not required; leadership is preferred.
• Strong customer focus and communication skills.

Responsibilities

• Perform opening and closing routines.
• Operate register/Point of Sale systems.
• Fulfill Omni-Channel orders.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Represent the brand and exemplify company culture and values.

Skills

Customer focus

Interpersonal skills

Communication skills

Fashion knowledge

Energetic and assertive

Take initiative

Adaptability

Multitasking

Work ethic

Education

High School Diploma/G.E.D.

Tools

POS systems

Register operations

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to ensure an exceptional in-store experience by acting as Floor Supervisor, guiding Brand Reps and Stock Associates to run operations and meet daily sales goals.

The role includes opening/closing routines, POS operation, omni-channel fulfillment, product knowledge, visuals, reporting analysis, and asset protection, while embodying our culture and values on the floor.