Retail Floor Lead - Customer Experience & Team Coach

A&F Stores, Inc.; Pearland (TX); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Payroll benefits

Sales bonus

Merchandise discount

Career advancement

Brand affiliate

Training & development

Inclusive culture

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead in Pearland, TX to guide Brand Reps and Stock Associates, ensuring a quality in-store experience and strong daily performance. The role acts as Floor Supervisor, supporting store leadership on the floor through customer experience and team achievement of sales goals.

The position emphasizes coaching, product knowledge, and visual merchandising, with a focus on adaptability, initiative, and maintaining brand standards on a busy retail floor.

Qualifications

• High School Diploma or GED preferred or equivalent.
• 1 year of retail experience preferred.
• Retail supervisory/management experience not required.
• Experience in leading groups or teams preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer focus

Interpersonal skills

Communication

Energetic & assertive

Initiative & confidence

Adaptability

Multitasking

Proactive thinking

Work ethic

Education

High School Diploma / GED preferred

Tools

Point of Sale systems

Job description

Abercrombie & Fitch Co. is seeking a Key Lead in Pearland, TX to guide Brand Reps and Stock Associates, ensuring a quality in-store experience and strong daily performance. The role acts as Floor Supervisor, supporting store leadership on the floor through customer experience and team achievement of sales goals.

The position emphasizes coaching, product knowledge, and visual merchandising, with a focus on adaptability, initiative, and maintaining brand standards on a busy retail floor.