Retail Floor Lead: Customer Experience & Sales Coach

Abercrombie & Fitch Co.; Vacaville, Northern (CA, KY); Hybrid; USD 22,000 - 32,000; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Brand Affiliate opportunities

Training and Development

Global team culture

Job summary

The role includes opening/closing routines, POS operation, omni-channel order fulfillment, and ongoing product knowledge with a focus on fashion trends. A schedule with weekend/holiday availability is required and includes opportunities for growth within a global retail team.

Qualifications

• High School Diploma or GED preferred.
• 1 year of retail experience preferred.
• Retail supervisory/management experience not required.
• Experience in leading groups or teams preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge and Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer service

Communication skills

Leadership

Visual merchandising

Retail operations

Product knowledge

Education

High School Diploma / GED

Tools

POS systems

Register

Job description

The role includes opening/closing routines, POS operation, omni-channel order fulfillment, and ongoing product knowledge with a focus on fashion trends. A schedule with weekend/holiday availability is required and includes opportunities for growth within a global retail team.