Retail Floor Lead: Customer Experience & Sales Coach

Abercrombie & Fitch Co.

Vacaville, Northern (CA, KY)

Hybrid

USD 22,000 - 32,000

Part time

14 days+
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Benefits offered by this job

Quarterly Sales Incentive Bonus
Merchandise Discount
Opportunities for Career Advancement
Brand Affiliate opportunities
Training and Development
Global team culture

Job summary

The role includes opening/closing routines, POS operation, omni-channel order fulfillment, and ongoing product knowledge with a focus on fashion trends. A schedule with weekend/holiday availability is required and includes opportunities for growth within a global retail team.

Qualifications

  • High School Diploma or GED preferred.
  • 1 year of retail experience preferred.
  • Retail supervisory/management experience not required.
  • Experience in leading groups or teams preferred.
  • Maintain a strong customer focus.
  • Demonstrate exceptional interpersonal skills.
  • Possess strong communication skills.
  • Show knowledge of current fashion trends.
  • Be energetic, outgoing, and assertive.
  • Take initiative and show confidence.
  • Master adaptability and flexibility.
  • Balance multiple tasks while being detail-oriented.
  • Engage in applied learning and proactive thinking.
  • Exhibit a strong work ethic.

Responsibilities

  • Perform Opening and Closing Routines.
  • Operate Register/Point of Sale systems.
  • Fulfill OMNI Channel Orders.
  • Demonstrate Product Knowledge and Brand Awareness, while driving sales.
  • Build and maintain Visual Displays.
  • Analyze reporting to inform decision making.
  • Protect Store Assets & perform Inventory Control.
  • Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer service
Communication skills
Leadership
Visual merchandising
Retail operations
Product knowledge

Education

High School Diploma / GED

Tools

POS systems
Register

Job description

The role includes opening/closing routines, POS operation, omni-channel order fulfillment, and ongoing product knowledge with a focus on fashion trends. A schedule with weekend/holiday availability is required and includes opportunities for growth within a global retail team.

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