Retail Floor Lead: Customer Experience & Sales Coach

A&F Stores, Inc.; Nebraska; On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Merchandise discount

Quarterly bonus incentives

Career advancement opportunities

Training and development

Global team culture

Job summary

Abercrombie & Fitch Co. is hiring a Key Lead to serve as floor supervisor, guiding Brand Reps and Stock Associates to deliver an outstanding in-store experience and meet daily sales goals.

The role emphasizes leadership on the sales floor, brand representation, and strong customer focus, with opportunities to advance within a global fashion retailer. This is a part-time on‑site position with varied hours, including weekends.

Qualifications

• High School Diploma/G.E.D. preferred, or equivalent.
• 1 year of retail experience preferred.
• Retail supervisory/management experience is not required.
• Experience in leading groups or teams preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail‑oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and exemplify Company Culture and Values.

Skills

Customer focus

Interpersonal skills

Communication skills

Team leadership

Education

High School Diploma or GED

Job description

Abercrombie & Fitch Co. is hiring a Key Lead to serve as floor supervisor, guiding Brand Reps and Stock Associates to deliver an outstanding in-store experience and meet daily sales goals.

The role emphasizes leadership on the sales floor, brand representation, and strong customer focus, with opportunities to advance within a global fashion retailer. This is a part-time on‑site position with varied hours, including weekends.