Retail Floor Lead: Customer Experience & Sales Coach

Abercrombie & Fitch Spain, SL; Troy (MI); Sur place; USD 17 000 - 25 000; Temps partiel

Avantages offerts par ce poste

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Opportunity to Become a BrandAffiliate

Training and Development

Résumé du poste

Abercrombie & Fitch Co. is seeking a Part-Time Key Lead to supervise and coach Brand Reps and Stock Associates, ensuring top-tier customer experience on the sales floor. You will support store operations, drive daily sales, and contribute to the leadership team with a focus on customer service and brand standards.

The role requires weekend and holiday availability, with hours increasing during peak times. Prior retail experience is preferred, and strong communication and teamwork are essential

Qualifications

• High School Diploma or GED preferred.
• 1 year of retail experience is preferred.
• Supervisory/management experience is not required, leadership experience preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal and communication skills.
• Be energetic, outgoing and assertive.
• Take initiative and show confidence; balance multiple tasks with attention to detail.

Responsabilités

• Perform opening and closing routines.
• Operate register/point of sale systems.
• Fulfill Omni Channel orders.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Represent the brand and exemplify company culture and values.

Connaissances

Customer service

Interpersonal skills

Communication

Energetic

Adaptability

Formation

High School Diploma/GED

Description du poste

Abercrombie & Fitch Co. is seeking a Part-Time Key Lead to supervise and coach Brand Reps and Stock Associates, ensuring top-tier customer experience on the sales floor. You will support store operations, drive daily sales, and contribute to the leadership team with a focus on customer service and brand standards.

The role requires weekend and holiday availability, with hours increasing during peak times. Prior retail experience is preferred, and strong communication and teamwork are essential