Retail Floor Lead: Customer Experience & Sales Coach

Abercrombie & Fitch Spain, SL; Chattanooga (TN); Sur place; USD 17 000 - 22 000; Temps partiel

Avantages offerts par ce poste

Quarterly sales incentive bonus

Merchandise discount

Opportunities for career advancement

Brand affiliate opportunities

Training and development

Résumé du poste

Abercrombie & Fitch Co. is seeking a Key Lead to join our in-store leadership team. You will guide Brand Reps and Stock Associates, supervise daily store operations, and drive performance on the floor through exceptional customer experience and teamwork.

The role emphasizes coaching, ensuring quality service, and maintaining visual displays while supporting omni-channel orders and brand standards. Weekend availability is required, with flexible hours and potential for peak-time upticks.

Qualifications

• Must have strong customer focus and interpersonal skills.
• Effective communication and ability to balance multiple tasks.

Responsabilités

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate product knowledge and drive sales.
• Build and maintain visual displays.
• Analyze reporting to inform decisions.
• Protect store assets and perform inventory control.
• Represent the brand and company values.

Connaissances

Customer focus

Interpersonal skills

Communication skills

Adaptability

Formation

High School Diploma/GED preferred

Description du poste

Abercrombie & Fitch Co. is seeking a Key Lead to join our in-store leadership team. You will guide Brand Reps and Stock Associates, supervise daily store operations, and drive performance on the floor through exceptional customer experience and teamwork.

The role emphasizes coaching, ensuring quality service, and maintaining visual displays while supporting omni-channel orders and brand standards. Weekend availability is required, with flexible hours and potential for peak-time upticks.