Retail Floor Lead: Customer Experience & Sales Coach

Abercrombie & Fitch Spain, SL; Deer Park (NY); Presencial; USD 23.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Sales bonus

Merchandise discount

Career growth

Brand affiliate

Training & development

Global team

Descripción de la vacante

Abercrombie & Fitch Co. is seeking a Key Lead to ensure exceptional in-store experiences. You will supervise and coach Brand Reps and Stock Associates, guiding daily store operations to meet performance goals on the floor.

Responsibilities include opening/closing routines, POS, omni-channel fulfillment, product knowledge, visual displays, and inventory control, while upholding the brand's culture and values. Able to work 12–16 hours weekly, including weekends.

Formación

• High School Diploma/ GED preferred or equivalent.
• 1 year of retail experience preferred.
• Retail supervisory/management experience not required; leading groups/teams preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Responsabilidades

• Perform opening and closing routines.
• Operate register/point of sale systems.
• Fulfill OMNI Channel orders.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Represent the brand and exemplify company culture and values.

Conocimientos

Opening routines

Customer focus

Interpersonal skills

Communication skills

Fashion knowledge

Energetic / assertive

Initiative / proactive

Adaptability

Multi-tasking

Work ethic

Educación

High School Diploma / GED

Descripción del empleo

Abercrombie & Fitch Co. is seeking a Key Lead to ensure exceptional in-store experiences. You will supervise and coach Brand Reps and Stock Associates, guiding daily store operations to meet performance goals on the floor.

Responsibilities include opening/closing routines, POS, omni-channel fulfillment, product knowledge, visual displays, and inventory control, while upholding the brand's culture and values. Able to work 12–16 hours weekly, including weekends.