Eyewear Retail Floor Leader — Experience & Sales

Warby Parker; Los Gatos (CA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Health, Vision & Dental

Life and AD&D Insurance

Paid time off & holidays

401(k) Retirement Savings

Parental leave

Short-term disability

Free eyewear

Employee Stock Purchase Plan

Job summary

Warby Parker is seeking a self-motivated Sales Supervisor to create amazing customer experiences across our retail locations in the U.S. and Canada. You will lead on the floor, share our story, and participate in process improvements and special projects.

The role requires a retail background with management experience, strong communication skills, and an entrepreneurial mindset. We value team players who thrive under pressure and can inspire others. Earn base pay plus variable compensation.

Qualifications

• 6+ months in a management position in a retail or customer-focused environment.
• Outstanding interpersonal and communication skills for top-notch service.
• Entrepreneurial spirit with a proactive, problem-solving mindset.
• Ability to lead by example and adapt to changing store needs.

Responsibilities

• Lead on the sales floor and back-of-house operations when a manager is unavailable.
• Share Warby Parker's story and mission with customers.
• Provide product knowledge and thoughtful style advice.
• Help brainstorm ideas to improve the glasses-shopping experience.
• Foster an inclusive, respectful store culture.
• Open and close the store as part of shift duties.

Skills

Customer service

Leadership

Communication

Retail

Job description

Warby Parker is seeking a self-motivated Sales Supervisor to create amazing customer experiences across our retail locations in the U.S. and Canada. You will lead on the floor, share our story, and participate in process improvements and special projects.

The role requires a retail background with management experience, strong communication skills, and an entrepreneurial mindset. We value team players who thrive under pressure and can inspire others. Earn base pay plus variable compensation.