Retail Floor Lead: Customer Experience Coach

Abercrombie & Fitch Spain, SL; Lone Tree (CO); On-site; USD 24,000 - 34,000; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Opportunity to Become a Brand Agent

Training and Development

Global team encouragement

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to ensure quality in-store experiences as a Floor Supervisor, guiding Brand Reps and Stock Associates to keep store operations running smoothly.

You will be part of the store leadership team, driving store performance on the floor through customer focus and daily sales achievement. This role supports a dynamic fashion retail environment with opportunities for growth.

Qualifications

• High School Diploma/ GED preferred or equivalent.
• 1 year of retail experience is preferred.
• Retail supervisory / management experience is not required. Experience in leading groups or teams is preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Responsibilities

• Open and close store routines.
• Operate Register/POS systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer service

Communication skills

Leadership potential

Adaptability

Fashion knowledge

Education

High School Diploma/GED

Tools

POS systems

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to ensure quality in-store experiences as a Floor Supervisor, guiding Brand Reps and Stock Associates to keep store operations running smoothly.

You will be part of the store leadership team, driving store performance on the floor through customer focus and daily sales achievement. This role supports a dynamic fashion retail environment with opportunities for growth.