Retail Floor Lead & Customer Experience Coach

Abercrombie & Fitch Spain, SL; Southaven (MS); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Training and Development

A Global Team of People Who'll Celebr8

Job summary

Abercrombie & Fitch Co. in the United States is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure smooth store operations and strong customer experiences on the sales floor.

The role supports the store leadership team by driving daily sales, maintaining brand standards, showing product knowledge, and coaching teammates. Schedule includes weekend availability and peak-time hours.

Qualifications

• High School Diploma or GED preferred.
• Retail experience (1 year) preferred.
• Retail supervisory/management experience not required but leading groups is preferred.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge and Brand Awareness while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets and perform Inventory Control.
• Represent the Brand and exemplify Company Culture and Values.

Skills

Customer focus

Interpersonal skills

Communication skills

Fashion knowledge/trends

Energetic/assertive

Initiative

Adaptability

Multitasking

Work ethic

Education

High School Diploma or GED

Tools

POS systems

Job description

Abercrombie & Fitch Co. in the United States is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure smooth store operations and strong customer experiences on the sales floor.

The role supports the store leadership team by driving daily sales, maintaining brand standards, showing product knowledge, and coaching teammates. Schedule includes weekend availability and peak-time hours.