Retail Floor Lead & Customer Experience Coach

Abercrombie & Fitch Co.; San Antonio (TX); On-site; USD 20,000 - 32,000; Part time

Job summary

Abercrombie & Fitch Co. in Texas is seeking a Part-time Key Lead to support the floor team and drive a quality customer experience. You will coach Brand Reps and Stock Associates while ensuring sales goals and store standards are met.

The role requires opening/closing routines, POS operation, and active participation in visual displays and Omni-channel fulfillment. Strong communication and teamwork are essential.

Qualifications

• High School Diploma or GED preferred.
• 1 year of retail experience preferred.
• Leadership experience leading groups or teams is a plus.
• Maintain a strong customer focus and effective communication.
• Demonstrate exceptional interpersonal skills.

Responsibilities

• Perform opening and closing routines.
• Operate register/Point of Sale systems.
• Fulfill OMNI channel orders.
• Demonstrate product knowledge and drive sales.
• Build and maintain visual displays.
• Analyze reporting to inform decisions.
• Protect store assets and manage inventory control.
• Represent the brand and reinforce company culture and values.

Skills

Customer focus

Interpersonal skills

Communication skills

Lead teams

Education

High School Diploma or GED

Tools

POS systems

Job description

Abercrombie & Fitch Co. in Texas is seeking a Part-time Key Lead to support the floor team and drive a quality customer experience. You will coach Brand Reps and Stock Associates while ensuring sales goals and store standards are met.

The role requires opening/closing routines, POS operation, and active participation in visual displays and Omni-channel fulfillment. Strong communication and teamwork are essential.