Retail Floor Lead & Customer Experience Coach

A&F Stores, Inc.; Modesto (CA); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Career advancement opportunities

Training and development

Global team culture

Job summary

Abercrombie & Fitch Co. in Modesto, CA, is seeking a Key Lead to ensure an outstanding in-store experience. You will act as Floor Supervisor, coach Brand Reps and Stock Associates, and drive store performance on the floor through customer experience and team achievement of daily sales.

The role requires leadership, strong communication, and a passion for fashion. Schedule includes weekends and peak times; competitive incentives and career advancement opportunities are offered.

Qualifications

• High School Diploma/G.E.D. preferred.
• 1 year of retail experience preferred.
• Retail supervisory/management experience is not required.
• Experience in leading groups or teams preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge and Brand Awareness while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets and perform Inventory Control.
• Represent the Brand and exemplify Company Culture and Values.

Skills

Customer service

Leadership

Communication

Fashion knowledge

Sales skills

Education

High School Diploma/G.E.D.

Job description

Abercrombie & Fitch Co. in Modesto, CA, is seeking a Key Lead to ensure an outstanding in-store experience. You will act as Floor Supervisor, coach Brand Reps and Stock Associates, and drive store performance on the floor through customer experience and team achievement of daily sales.

The role requires leadership, strong communication, and a passion for fashion. Schedule includes weekends and peak times; competitive incentives and career advancement opportunities are offered.