In-Store Floor Lead — Sales & Customer Experience Coach

A&F Stores, Inc.; Stockton (CA); On-site; USD 2,714,000 - 3,513,000; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Career advancement opportunities

Training and development

Job summary

Abercrombie & Fitch Co. in Stockton, CA seeks a Key Lead to supervise the sales floor, coach Brand Reps and Stock Associates, and drive store performance on the floor through customer experience and team achievement of daily sales.

You will perform opening/closing routines, operate POS, fulfill OMNI orders, and maintain product knowledge and visual displays. This role emphasizes leadership, adaptability, and strong communication in a dynamic retail environment.

Qualifications

• High school diploma or equivalent preferred.
• Retail supervisory experience not required but leadership potential is valued.
• Strong customer focus and communication are essential.

Responsibilities

• Perform opening and closing routines.
• Operate register/point of sale systems.
• Fulfill OMNI Channel orders.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Represent the brand and exemplify company culture and values.

Skills

Customer focus

Communication skills

Interpersonal skills

Initiative

Adaptability

Multi-tasking

Education

High School Diploma/G.E.D. preferred

Tools

POS systems

Job description

Abercrombie & Fitch Co. in Stockton, CA seeks a Key Lead to supervise the sales floor, coach Brand Reps and Stock Associates, and drive store performance on the floor through customer experience and team achievement of daily sales.

You will perform opening/closing routines, operate POS, fulfill OMNI orders, and maintain product knowledge and visual displays. This role emphasizes leadership, adaptability, and strong communication in a dynamic retail environment.