Retail Floor Lead & Customer Experience

Abercrombie & Fitch Spain, SL; National City (CA); On-site; USD 22,000 - 32,000; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Brand Affiliate programs

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to mentor Brand Reps and Stock Associates, drive on-floor performance, and ensure an outstanding customer experience. The role supports store operations and embraces the company culture on a part-time basis.

The position emphasizes opening/closing routines, POS operation, and omni-channel fulfillment, with opportunities for career growth and brand-aligned incentives.

Qualifications

• High School Diploma or GED preferred, or equivalent.
• 1 year of retail experience preferred.
• Retail supervisory/management experience is not required, but leadership of groups is preferred.
• Strong customer focus and interpersonal skills.
• Strong communication, fashion knowledge, energetic and proactive.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Communication skills

Interpersonal skills

Customer focus

Leadership experience

Education

High School Diploma/G.E.D.

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to mentor Brand Reps and Stock Associates, drive on-floor performance, and ensure an outstanding customer experience. The role supports store operations and embraces the company culture on a part-time basis.

The position emphasizes opening/closing routines, POS operation, and omni-channel fulfillment, with opportunities for career growth and brand-aligned incentives.