Retail Experience Leader: Pet & Guest Service

PetSmart; Peoria (AZ); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Paid Weekly

Health & Wellness Benefits

401k Plan with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Job summary

A national pet retail chain in Peoria seeks a Retail Customer Service Supervisor. In this role, you will provide exceptional service to pet parents, oversee store cleanliness, and lead associate training and development. Candidates should have 2+ years of retail experience and strong leadership skills. Opportunities for career growth and beneficial programs are provided. Join us for a meaningful impact in the lives of pets and their owners.

Qualifications

• 2+ years of retail experience in a customer-focused environment.
• Leadership experience preferred.
• Full-time availability required, flexibility in schedule.
• Proficiency in computer applications.
• Strong written and verbal communication skills.

Responsibilities

• Facilitates the associate experience and supports associate development.
• Responsible for pet parent experience and outcomes.
• Promotes and coordinates store events.
• Leads and directs associates as needed.
• Ensures a safe environment for associates and pets.

Skills

Retail experience

Leadership skills

Communication skills

Organizational skills

Ability to work under pressure

Job description

A national pet retail chain in Peoria seeks a Retail Customer Service Supervisor. In this role, you will provide exceptional service to pet parents, oversee store cleanliness, and lead associate training and development. Candidates should have 2+ years of retail experience and strong leadership skills. Opportunities for career growth and beneficial programs are provided. Join us for a meaningful impact in the lives of pets and their owners.