Pet Parent Experience Leader — Retail Supervisor

PetSmart; Washington (Washington County); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health benefits: medical, dental, vision

401k

Tuition assistance

Paid time off

Career pathing

Associate discounts

Job summary

A leading pet care company is seeking an experienced Retail Customer Service Supervisor to enhance the pet parent experience. This role involves overseeing associate development, managing pet parent interactions, and ensuring operational excellence in store. Candidates should have retail experience and strong leadership skills. Full-time availability is required, with opportunities for growth and benefits offered.

Qualifications

• 2+ years of retail experience in a customer-focused environment.
• Leadership experience preferred.
• Strong written and verbal communication skills.

Responsibilities

• Facilitate associate experience and support development.
• Manage pet parent interactions and store events.
• Ensure compliance with company policies and operational standards.

Skills

Customer service

Leadership

Communication

Organizational skills

Job description

A leading pet care company is seeking an experienced Retail Customer Service Supervisor to enhance the pet parent experience. This role involves overseeing associate development, managing pet parent interactions, and ensuring operational excellence in store. Candidates should have retail experience and strong leadership skills. Full-time availability is required, with opportunities for growth and benefits offered.