Retail Experience & Customer Care Specialist

storesalesassociate; Texas City (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

CITITRENDS, Inc. in-store Sales Associate delivers excellent customer service, applying product knowledge to help shoppers.

This role requires a proactive, vigilant approach, strong integrity, and effective communication to thrive in a fast-paced retail environment. You will assist with merchandise presentation, process transactions, follow safety procedures, and support management with loss prevention and store operations while maintaining a neat appearance and welcoming atmosphere.

Qualifications

• High school diploma or equivalent required.
• Excellent communication and organizational skills.
• Willing to work nights and weekends.

Responsibilities

• Process transactions and handle payments per company policy.
• Assist with price changes and markdowns.
• Maintain a clean, organized sales floor and fitting area.
• Provide friendly customer service and product knowledge.
• Support loss prevention and store operations procedures.

Skills

Communication skills

Organization

Flexible schedule

Math skills

Education

High school diploma or equivalent

Job description

CITITRENDS, Inc. in-store Sales Associate delivers excellent customer service, applying product knowledge to help shoppers.

This role requires a proactive, vigilant approach, strong integrity, and effective communication to thrive in a fast-paced retail environment. You will assist with merchandise presentation, process transactions, follow safety procedures, and support management with loss prevention and store operations while maintaining a neat appearance and welcoming atmosphere.