Retail Director: Guest Experience & Profit Growth

Hard Rock Cafe International; San Francisco (CA); On-site; USD 100,000 - 146,000; Full time

Benefits offered by this job

Benefits package

Career growth opportunities

Job summary

Hard Rock Cafe International is seeking a seasoned manager to direct retail operations across cafes and related venues. You will be responsible for driving financial performance, maintaining brand standards, and leading a team to deliver exceptional guest experiences.

The role emphasizes people leadership, learning, and coaching, with a focus on sustaining growth, inventory control, and operational excellence across multiple sites.

Qualifications

• Proven track record of managerial success in a fast-paced environment.
• Ability to make high-quality and complex decisions.
• Education at a relevant level is required.

Responsibilities

• Direct retail operations and maximize business potential.
• Hold financial results for the department and develop human capital.

Skills

Leadership

People management

Strategic thinking

Communication

Education

Bachelor's degree or higher

Hospitality, Business or related field

Job description

Hard Rock Cafe International is seeking a seasoned manager to direct retail operations across cafes and related venues. You will be responsible for driving financial performance, maintaining brand standards, and leading a team to deliver exceptional guest experiences.

The role emphasizes people leadership, learning, and coaching, with a focus on sustaining growth, inventory control, and operational excellence across multiple sites.