Retail Department Supervisor: Elevate Customer Experience

H&M; Burlington (MA); On-site; USD 30,000 - 35,000; Full time

Benefits offered by this job

Staff discount

Medical/Vision/Dental

401K

Job summary

H&M Burlington, MA is looking for a Department Supervisor to support sales and profit goals by delivering the best customer experience in-store. You will work with the store team to maintain visual standards, stock, and daily operations while following company policies.

You will lead a small team, coach colleagues, promote the Hello Member loyalty app, and ensure outstanding service across all departments. The role emphasizes communication, numeracy, and a proactive merchandising approach.

Qualifications

• Emerging leader with responsibility-taking attitude.
• Excellent communication skills and teamwork ability.
• Analytical mindset with comfort handling numbers and statistics.

Responsibilities

• Deliver omni-channel customer experience and support store performance.
• Lead team to promote loyalty programs and in-store sustainability initiatives.
• Ensure store operations, visuals, stock, and checkout accuracy.

Skills

Emerging leader

Strong communicator

Analytical

Job description

H&M Burlington, MA is looking for a Department Supervisor to support sales and profit goals by delivering the best customer experience in-store. You will work with the store team to maintain visual standards, stock, and daily operations while following company policies.

You will lead a small team, coach colleagues, promote the Hello Member loyalty app, and ensure outstanding service across all departments. The role emphasizes communication, numeracy, and a proactive merchandising approach.