Store Department Lead - Fashion & Customer Experience

H&M; Burlington (MA); Vor Ort; USD 37.000 - 43.000; Vollzeit

Benefits dieser Stelle

Staff discount

Health benefits

401K plan

Commuter benefits

Paid time off

Zusammenfassung

H&M is seeking a Department Manager in a Burlington, MA store to lead and develop a team while ensuring an exceptional customer experience and strong visual and commercial execution. You will analyze sales, set goals, and create plans to optimize results while maintaining a high standard of service and store operations.

This role emphasizes leadership, collaboration with Visual Merchandiser teams, and an entrepreneurial spirit.

Qualifikationen

• Strong leader who takes responsibility for others.
• Ambitious, analytic, and able to work with numbers.
• Customer-centric, performance-driven.

Aufgaben

• Oversee omni customer experience and visual presentation.
• Recruit, onboard, and develop store team.
• Set and monitor sales and budget goals.
• Ensure store operations, security, and admin processes.
• Promote in-store loyalty program and sustainability initiatives.
• Open and close the store daily.

Kenntnisse

Leadership

Communication

Analytical

Sales planning

Customer service

Jobbeschreibung

H&M is seeking a Department Manager in a Burlington, MA store to lead and develop a team while ensuring an exceptional customer experience and strong visual and commercial execution. You will analyze sales, set goals, and create plans to optimize results while maintaining a high standard of service and store operations.

This role emphasizes leadership, collaboration with Visual Merchandiser teams, and an entrepreneurial spirit.