Retail Department Leader – Grocery & More

Stop & Shop; Torrington (CT); On-site; USD 65,000 - 97,000; Full time

Benefits offered by this job

Comprehensive benefits

Professional development

Associate discounts

Career growth

Team of associates serving local社区

Job summary

Stop & Shop in Torrington, CT is seeking a Store Department Manager to oversee Grocery, General Merchandise, Health & Beauty Care, Frozen, and Dairy operations. You will drive sales, ensure safety and sanitation, and lead a diverse team to deliver top-tier customer service.

The role requires 1–3 years of supervisory retail experience, a bachelor's degree preferred, and a flexible schedule including weekends/holidays. Competitive benefits and growth opportunities are offered.

Qualifications

• 1-3 years of supervisory or leadership experience, preferably in retail grocery
• Bachelor's degree in Business Administration, Retail Management, or related field preferred or equivalent years of work experience
• Highly motivated, results-oriented, self-starter with a proven track record of success
• Strong ability to influence and communicate effectively across different functions
• Excellent multitasking skills with the ability to prioritize and manage multiple responsibilities simultaneously
• Demonstrated leadership and management skills, inspiring and guiding teams to achieve goals
• Exceptional written and verbal communication skills with customers, team members, and stakeholders
• High level of customer service skills with a genuine passion for exceeding customer expectations
• Creative and strategic thinking abilities to drive innovation and continuous improvement
• Effective organizational and time management skills to ensure efficient operations
• Ability to work flexible hours, including weekends and holidays

Responsibilities

• Oversee the daily operations of the Grocery, General Merchandise, Health & Beauty Care, Frozen, and Dairy departments
• Ensure departments meet or exceed sales and profit targets
• Maintain high standards of sanitation and safety, ensuring compliance with all regulations
• Direct, oversee, and evaluate the training of all non-perishable department team members
• Monitor and evaluate associate performance and ensure development plans for growth
• Foster a culture of diversity and inclusion within the team
• Manage labor relations to ensure compliance with company policies and labor laws
• Address and resolve employee issues and grievances in a timely and effective manner
• Cultivate a culture of excellence in customer service, providing best-in-class service
• Monitor inventory levels and ensure accurate stock management
• Coordinate and implement action plans to improve department performance
• Maintain a clean and safe working environment for all associates

Skills

Leadership

Communication

Customer service

Multitasking

Influence across functions

Education

Bachelor's degree in business/retail

Job description

Stop & Shop in Torrington, CT is seeking a Store Department Manager to oversee Grocery, General Merchandise, Health & Beauty Care, Frozen, and Dairy operations. You will drive sales, ensure safety and sanitation, and lead a diverse team to deliver top-tier customer service.

The role requires 1–3 years of supervisory retail experience, a bachelor's degree preferred, and a flexible schedule including weekends/holidays. Competitive benefits and growth opportunities are offered.