Retail Department Leader – Customer Experience

H&M; Missoula (MT); On-site; USD 26,000 - 31,000; Full time

Benefits offered by this job

Staff discount

Health insurance

Retirement plan

Job summary

H&M in Missoula, MT is seeking a Department Supervisor to support sales and profit goals and deliver the best customer experience. You will lead your team, ensure excellent service, and uphold store standards in daily operations, including opening/closing and omni-channel initiatives.

The role emphasizes leadership, strong communication, and the ability to analyze performance data to drive improvements, while maintaining a welcoming, fashion-focused store environment.

Qualifications

• Emerging leader who takes responsibility.
• Ambitious, an effective communicator, supportive, analytical solution finder.

Responsibilities

• Support sales and profit goals and execute plans to deliver the Best Customer Experience.
• Lead and mentor store team to ensure excellent customer service.
• Open and close the store daily and maintain safe, organized back-of-house areas.
• Promote Omni channel and in-store initiatives while upholding company standards.

Skills

Leadership

Communication

Analytical thinking

Job description

H&M in Missoula, MT is seeking a Department Supervisor to support sales and profit goals and deliver the best customer experience. You will lead your team, ensure excellent service, and uphold store standards in daily operations, including opening/closing and omni-channel initiatives.

The role emphasizes leadership, strong communication, and the ability to analyze performance data to drive improvements, while maintaining a welcoming, fashion-focused store environment.