Store Department Lead - Customer Experience & Sales

H&M; South Portland (ME); On-site; USD 30,000 - 35,000; Full time

Benefits offered by this job

Staff discount

Health insurance

401K

Job summary

H&M in South Portland, ME is hiring a Department Supervisor to help drive sales and profits by delivering outstanding customer experience and leading store operations.

You will manage omni-channel customer interactions, maintain visuals, train team, and ensure smooth opening and closing routines while complying with policies.

This role requires leadership, strong communication, and numerical acumen, with a focus on teamwork, merchandising, and program adherence.

Qualifications

• Emerging leader with responsibility-taking mindset.
• Ambitious, effective communicator and analytical with numbers.
• Achievement-oriented and customer-centric.

Responsibilities

• Support omni customer experience through visuals and commercial presentation.
• Represent H&M brand positively during customer interactions.
• Promote loyalty app and in-store sustainability initiatives.
• Open and close store daily with proper routines.
• Maintain stock levels and ensure BOH areas are tidy and up-to-date.

Skills

Leadership

Communication

Analytical thinking

Job description

H&M in South Portland, ME is hiring a Department Supervisor to help drive sales and profits by delivering outstanding customer experience and leading store operations.

You will manage omni-channel customer interactions, maintain visuals, train team, and ensure smooth opening and closing routines while complying with policies.

This role requires leadership, strong communication, and numerical acumen, with a focus on teamwork, merchandising, and program adherence.