Retail Department Lead & Training Specialist

Floor & Decor; Dallas (TX); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Bonus opportunities

Career advancement opportunities

401k with company match

Employee Stock Purchase Plan

Insurance plans

Job summary

Floor & Decor is seeking a front-line role focused on training and developing Product Sales Specialists to ensure customers receive exceptional service and accurate product information. The position emphasizes strong communication and the ability to multi-task in a fast-paced environment, with in-store responsibilities and standard store hours.

Applicants should be prepared to execute company policies, participate in training programs, and support effective merchandising and pricing across the

Qualifications

• High School Diploma or GED required.
• 1 year of customer service/sales experience or equivalent experience.
• Excellent verbal and written communication skills.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Act in line with company values and standards.
• Ensure shopping area is safe and merchandise is properly presented.
• Provide direction to product sales specialists for high-quality customer service.
• Complete product specialist certification courses.
• Assist customers with product questions and selections at checkout.

Skills

High School Diploma or GED

Customer service experience

Excellent communication

Multi-tasking in fast-paced env

Job description

Floor & Decor is seeking a front-line role focused on training and developing Product Sales Specialists to ensure customers receive exceptional service and accurate product information. The position emphasizes strong communication and the ability to multi-task in a fast-paced environment, with in-store responsibilities and standard store hours.

Applicants should be prepared to execute company policies, participate in training programs, and support effective merchandising and pricing across the