Retail Department Lead & Training Coach

Floor & Decor; Owings Mills (MD); On-site; USD 25,141 - 37,401; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Paid vacation and sick time

Paid Volunteer Time Off

Job summary

Floor & Decor in Owings Mills, Maryland, seeks a position responsible for training Product Sales Specialists to deliver exceptional customer service and product information. The role ensures customers have a positive shopping experience. Requirements include a High School Diploma and 1 year of customer service experience.

This position offers various benefits, including a bonus structure, 401k with a company match, medical plans, and paid vacation starting on Day 1.

Qualifications

• 1 year of customer service/sales experience, or equivalent.
• Ability to work in a fast-paced environment.
• Excellent verbal and written communication skills.

Responsibilities

• Train Product Sales Specialists to ensure exceptional customer service.
• Provide accurate product information to customers.
• Assist customers with product questions and selections.

Skills

Customer service experience

Excellent communication skills

Multi-tasking

Education

High School Diploma or GED

Job description

Floor & Decor in Owings Mills, Maryland, seeks a position responsible for training Product Sales Specialists to deliver exceptional customer service and product information. The role ensures customers have a positive shopping experience. Requirements include a High School Diploma and 1 year of customer service experience.

This position offers various benefits, including a bonus structure, 401k with a company match, medical plans, and paid vacation starting on Day 1.