Retail Department Lead & Training Coach

Floor & Decor Holdings Inc.; Baton Rouge (LA); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Medical, Dental, Vision, Life coverage

Job summary

Floor & Decor Holdings Inc. is seeking Product Sales Specialists to deliver exceptional customer service and provide product information while supporting training for peers. You will help drive the basic P’s of retail and ensure accurate merchandising, pricing, and organization of the department.

The role requires greeting customers, answering questions, processing sales and returns, stocking displays, and presenting product knowledge. A warehouse environment and physical duties are involved.

Qualifications

• Minimum Eligibility: High School Diploma or GED
• 1 year of customer service/sales experience or equivalent
• Excellent communication skills (verbal & written)
• Ability to multi-task in a fast-paced environment

Responsibilities

• Greet every customer in a helpful and courteous manner
• Assist customers with product questions and selections
• Process customers at check-out using the POS system
• Process refunds and exchanges per guidelines
• Stock and tag merchandise displays and create price signs
• Provide direction to product sales specialists and support showroom merchandising

Skills

Customer service

Communication

Multi-tasking

Sales experience

Education

High School Diploma or GED

Tools

POS system

Forklift certification

Job description

Floor & Decor Holdings Inc. is seeking Product Sales Specialists to deliver exceptional customer service and provide product information while supporting training for peers. You will help drive the basic P’s of retail and ensure accurate merchandising, pricing, and organization of the department.

The role requires greeting customers, answering questions, processing sales and returns, stocking displays, and presenting product knowledge. A warehouse environment and physical duties are involved.