Retail Department Lead & Sales Training

Floor & Decor Holdings Inc.; Humble (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Bonus opportunities

401k with company match

Employee Stock Purchase Plan

Paid vacation and sick time

Paid holidays and personal holiday

Volunteer Time Off

Job summary

Floor & Decor Holdings Inc. seeks a dedicated Product Sales Specialist to train staff and deliver outstanding customer service in-store. You will work in a fast-paced environment, answer product questions, process sales, and help customers find the right merchandise.

Role requires at least a year of customer service or sales experience and strong communication. Training will cover product knowledge, merchandising, and company procedures to ensure a positive shopping experience.

Qualifications

• High School Diploma or GED required and willingness to learn.
• Minimum 1 year of customer service or sales experience.
• Ability to communicate clearly, both verbally and in writing.

Responsibilities

• Greet customers and assist with product questions and selections.
• Process transactions at checkout using POS system and handle refunds per guidelines.
• Stock, tag, and price merchandise; present signage and pricing accurately.
• Deliver exceptional customer service and maintain department organization.

Skills

Customer service

Communication

Multi-tasking

Education

High School Diploma or GED

Job description

Floor & Decor Holdings Inc. seeks a dedicated Product Sales Specialist to train staff and deliver outstanding customer service in-store. You will work in a fast-paced environment, answer product questions, process sales, and help customers find the right merchandise.

Role requires at least a year of customer service or sales experience and strong communication. Training will cover product knowledge, merchandising, and company procedures to ensure a positive shopping experience.