Retail Department Lead: Elevate Store Operations

Rural King; Martinsville (VA); On-site; USD 22,041 - 23,212; Full time

Benefits offered by this job

401(k) match

Healthcare plans

Associate discount

Job summary

Rural King Farm and Home Store is seeking a Department Lead to supervise daily department operations, drive efficiency, and uphold our merchandising standards. You will oversee inventory, pricing changes, and recovery processes while ensuring a clean, organized department that enhances the shopping experience.

You will deliver friendly, proactive customer service, assist with front-end tasks, and collaborate across teams to meet store goals.

Qualifications

• At least 2 years of retail experience in a department role.
• Strong verbal and written communication to convey instructions clearly.
• Proven customer service skills and ability to handle inquiries.
• Able to adapt to changing priorities and busy periods.

Responsibilities

• Oversee assigned department operations including inventory, pricing, and merchandising.
• Maintain standards per indoor merchandising guide and signage.
• Ensure accurate stock levels, planograms, and cleanliness.
• Provide friendly, proactive service to customers and support front-end tasks as needed.
• Operate retail equipment and participate in cross-training across departments.

Skills

Retail experience

Customer service

Communication

Adaptability

Job description

Rural King Farm and Home Store is seeking a Department Lead to supervise daily department operations, drive efficiency, and uphold our merchandising standards. You will oversee inventory, pricing changes, and recovery processes while ensuring a clean, organized department that enhances the shopping experience.

You will deliver friendly, proactive customer service, assist with front-end tasks, and collaborate across teams to meet store goals.