Retail Department Lead - Elevate Shopping Experience

Rural King; Wentzville (MO); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

401(k) match and retirement plan

Healthcare plans

Virtual doctor visits

15% Associate Discount

SmartDollar Program

Associate Assistance Program

RK Cares Associate Hardship Program

24/7 Chaplaincy Services

Job summary

Rural King is seeking a Department Lead to drive efficient department operations, manage inventory, and maintain merchandising standards. You will oversee stock, pricing, planograms, and cleanliness while delivering excellent customer service.

This role requires adaptability, strong communication, and the ability to work a 40-hour week with varied hours, including nights and weekends. Join a team focused on people-first service and community partnership.

Qualifications

• At least 2 years of retail experience.
• Excellent verbal and written communication skills.
• Demonstrated ability to listen, ask relevant questions, and provide articulate responses.
• Adaptability to changing priorities and business needs.
• Flexible mindset to navigate ambiguity and uncertainty.
• Strong problem-solving skills to address issues quickly.
• Remain composed during high-pressure situations and meet deadlines.
• Ability to prioritize tasks and maintain attention to detail.
• Comfort navigating computer systems to assist customers or manage tasks.

Responsibilities

• Adhere to the indoor merchandising guide to maintain consistent department and signing standards.
• Maintain accurate inventory levels via regular stock counts, and replenish from stockroom/top stock.
• Oversee the recovery process to keep the department neat and visually appealing.
• Coordinate and execute price changes; update pricing labels and signage as needed.
• Manage planogram implementations to maximize sales and customer satisfaction.
• Maintain cleanliness and safety within the department.
• Provide friendly customer service and assist with inquiries and product location.
• Support front-end operations by processing transactions or loadouts as required.
• Operate handheld devices, forklifts, pallet jacks, ladders, and other retail equipment.
• Participate in cross-training for flexibility across departments; engage in training programs.

Skills

Retail experience

Customer service

Communication

Problem-solving

Adaptability

Attention to detail

Teamwork

Scheduling flexibility

Safety procedures

Job description

Rural King is seeking a Department Lead to drive efficient department operations, manage inventory, and maintain merchandising standards. You will oversee stock, pricing, planograms, and cleanliness while delivering excellent customer service.

This role requires adaptability, strong communication, and the ability to work a 40-hour week with varied hours, including nights and weekends. Join a team focused on people-first service and community partnership.