Retail Department Lead

Rural King; Zanesville (OH); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

401(k) match

Healthcare plans

Associate discount

24/7 Chaplaincy Services

SmartDollar program

Job summary

Rural King Farm and Home Store is seeking a Department Lead to oversee a busy department, ensuring accurate inventory, clean displays, and engaging customer service. You will lead price updates, planogram execution, and front-end support while maintaining safety and brand standards.

Ideal candidates have 2+ years in retail, strong communication, adaptability, and a proactive approach to learning and teamwork. This role requires a 40-hour week with varied shifts to meet business needs.

Qualifications

• At least 2 years of retail experience.
• Excellent verbal and written communication skills.
• Demonstrated ability to listen, ask relevant questions, and respond clearly.
• Adaptability to changing priorities and ambiguity.
• Strong problem‑solving skills to address issues quickly.
• Composure under pressure to ensure timely outcomes.
• Ability to prioritize tasks and meet deadlines with attention to detail.
• Comfort with computer systems and store software.

Responsibilities

• Adhere to the indoor merchandising guide to maintain department standards and displays.
• Monitor inventory levels, conduct stock counts, and replenish from stockrooms.
• Oversee the recovery process to keep the department neat and appealing.
• Coordinate price changes with relevant teams and update signage.
• Manage planogram implementations and product placement per guidelines.
• Ensure cleanliness and safety protocols in the department.
• Provide customer service and assist with inquiries, locate products, and address concerns.
• Support front-end transactions or loadouts as required.
• Operate store equipment and handheld devices as needed.
• Participate in cross-training across departments.

Skills

Retail experience

Customer service

Communication skills

Teamwork

Problem solving

Adaptability

Attention to detail

Flexibility with hours

Job description

Rural King Farm and Home Store is seeking a Department Lead to oversee a busy department, ensuring accurate inventory, clean displays, and engaging customer service. You will lead price updates, planogram execution, and front-end support while maintaining safety and brand standards.

Ideal candidates have 2+ years in retail, strong communication, adaptability, and a proactive approach to learning and teamwork. This role requires a 40-hour week with varied shifts to meet business needs.