Department Lead: Retail Ops & Merchandising

Rural King; Warrenton (MO); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401(k) match

Healthcare plans

Virtual doctor visits

15% Associate Discount

Associate Assistance Program

Chaplaincy Services

Job summary

Rural King Farm and Home Store is seeking a Department Lead to drive efficient department operations, inventory control, and appealing product displays. You will oversee price changes, planogram execution, and staff support while delivering exceptional customer service.

The role emphasizes hands-on leadership, adherence to merchandising standards, cross-training, and maintaining a safe, organized shopping environment for customers and employees alike.

Qualifications

• At least 2 years of retail experience with knowledge of a specific department.
• Excellent verbal and written communication skills.
• Active listening and the ability to ask relevant questions.
• Adaptability to changing priorities and business needs.
• Flexible mindset to navigate ambiguity.
• Strong problem-solving skills to address issues quickly.
• Remain composed under pressure and meet deadlines.
• Prioritize tasks and maintain high attention to detail.
• Comfortable using computer systems to assist customers and manage tasks.

Responsibilities

• Adhere to the indoor merchandising guide and maintain displays that meet company standards.
• Monitor inventory levels, conduct regular stock counts, replenish stock.
• Oversee recovery and keep the department neat and visually appealing.
• Coordinate price changes and update pricing labels and signage.
• Manage playbook implementations and planogram sets per company guidelines.
• Maintain cleanliness and safety in the department and workspace.
• Provide friendly, proactive customer service and assist with inquiries.

Skills

Retail experience

Customer service

Communication

Problem-solving

Adaptability

Teamwork

Attention to detail

Computer skills

Job description

Rural King Farm and Home Store is seeking a Department Lead to drive efficient department operations, inventory control, and appealing product displays. You will oversee price changes, planogram execution, and staff support while delivering exceptional customer service.

The role emphasizes hands-on leadership, adherence to merchandising standards, cross-training, and maintaining a safe, organized shopping environment for customers and employees alike.