Retail Department Lead - Merchandising & Ops

Rural King; Ellijay (GA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k) match

Healthcare plans

Virtual doctor visits

Discounts

SmartDollar program

Employee assistance program

Hardship program

Chaplaincy services

Job summary

Rural King is seeking a Department Lead to drive efficient operations within a specific department and ensure an exceptional shopping experience. You will oversee inventory, pricing, merchandising, cleanliness, and customer engagement while supporting front-end activities as needed.

The role requires at least 2 years in retail and a strong record of communication, adaptability, and teamwork. Expect varied hours, physical activity, and opportunities for growth within a people-first culture.

Qualifications

• At least 2 years of retail experience in a department role.
• Excellent verbal and written communication to convey instructions clearly.
• Ability to listen, ask questions, and provide thorough answers.
• Adaptability to changing priorities and business needs.
• Flexible mindset to navigate ambiguity and uncertainty.
• Strong problem-solving skills to address issues quickly.
• Remain composed under pressure to ensure quality outcomes.
• Prioritize tasks, meet deadlines, and maintain attention to detail.

Responsibilities

• Adhere to the indoor merchandising guide and maintain appealing displays according to company standards.
• Maintain accurate inventory with regular stock counts and reconciliations.
• Oversee the recovery process to keep the department neat and inviting for customers.
• Coordinate price changes and update pricing labels and signage as required.
• Manage playbook feature implementations and planogram sets per guidelines to maximize sales.
• Ensure cleanliness and safety protocols within the department.
• Provide exceptional customer service and assist with inquiries and locating products.
• Assist at the front end with transactions or loadouts as needed.
• Operate retail equipment and hand-held devices as required.
• Participate in cross-training and learning initiatives to improve skills.

Skills

Retail experience

Communication

Adaptability

Problem solving

Attention to detail

Customer service

Teamwork

Time management

Job description

Rural King is seeking a Department Lead to drive efficient operations within a specific department and ensure an exceptional shopping experience. You will oversee inventory, pricing, merchandising, cleanliness, and customer engagement while supporting front-end activities as needed.

The role requires at least 2 years in retail and a strong record of communication, adaptability, and teamwork. Expect varied hours, physical activity, and opportunities for growth within a people-first culture.