Retail Department Lead - Merchandising & Ops

Rural King; Mitchel Heights (TN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k) match

Healthcare plans

Virtual doctor visits

Centers of Excellence access

15% Associate Discount

SmartDollar Program

Associate Assistance Program

RK Cares Hardship Program

Chaplaincy Services

Job summary

Rural King Farm and Home Store is seeking a Department Lead to ensure efficient operations within the assigned department and uphold high standards. You will oversee scanning outs, inventory management, price changes, planogram sets, cleanliness, and adherence to the merchandising guide.

You will also provide friendly customer service, assist front-end transactions, and participate in cross-training and training programs while aligning with Rural King values and policies.

Qualifications

• At least 2 years of retail experience with knowledge of a specific department.
• Excellent verbal and written communication skills to convey ideas clearly.
• Ability to adapt to changing priorities and business needs.
• Strong problem-solving skills to address issues quickly.
• Excellent customer service skills and ability to assist customers.
• Flexible hours, including potential evenings and weekends.

Responsibilities

• Adhere to the indoor merchandising guide to maintain department standards and displays.
• Monitor inventory levels, conduct stock counts, and replenish from stockroom.
• Oversee recovery to keep the department neat and visually appealing.
• Coordinate price changes with relevant teams and update signage.
• Manage playbook features and planogram sets per company guidelines.
• Maintain cleanliness and safety within the department.
• Provide friendly, proactive customer service and assist with inquiries.
• Support front-end transactions or loadouts as needed.
• Operate basic office and retail equipment and participate in cross-training.
• Engage in training programs, workshops, and webinars for growth.
• Provide internal and external support and exemplify Rural King values.

Skills

Retail experience

Communication skills

Adaptability

Problem-solving

Customer service

Attention to detail

Job description

Rural King Farm and Home Store is seeking a Department Lead to ensure efficient operations within the assigned department and uphold high standards. You will oversee scanning outs, inventory management, price changes, planogram sets, cleanliness, and adherence to the merchandising guide.

You will also provide friendly customer service, assist front-end transactions, and participate in cross-training and training programs while aligning with Rural King values and policies.