Department Lead - Retail Ops & Merchandising

Rural King; Bluefield (WV); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401(k) match

Healthcare plans

15% Associate Discount

Virtual doctor visits

Assistance Program

Job summary

Rural King Farm and Home Store is seeking a Department Lead to oversee daily operations in your assigned department, ensuring accurate inventory, price changes, and appealing displays.

You will supervise stocking, planogram execution, recovery, and provide friendly customer service while supporting front-end tasks and safety protocols. The role requires retail experience, strong communication, adaptability, and a willingness to train across departments.

Qualifications

• At least 2 years of retail experience.
• Excellent verbal and written communication skills.
• Demonstrated ability to adapt to changing priorities.
• Strong problem-solving abilities and attention to detail.
• Ability to work 40 hours with varied shifts, including nights and weekends.

Responsibilities

• Adhere to the indoor merchandising guide to maintain displays and standards.
• Monitor and maintain inventory levels with regular stock counts and replenishment.
• Oversee the recovery process to keep the department neat and appealing.
• Coordinate price changes and signage with relevant teams.
• Manage planogram implementation and product placement per guidelines.
• Maintain department cleanliness and safety protocols.
• Provide friendly customer service and assist with inquiries.
• Support front-end operations as needed.
• Operate general office equipment and store devices.

Skills

Retail experience

Customer service

Communication skills

Adaptability

Problem-solving

Attention to detail

Teamwork

Hardware handling

Tools

Forklift operation

Pallet jack

Handheld devices

POS system

Job description

Rural King Farm and Home Store is seeking a Department Lead to oversee daily operations in your assigned department, ensuring accurate inventory, price changes, and appealing displays.

You will supervise stocking, planogram execution, recovery, and provide friendly customer service while supporting front-end tasks and safety protocols. The role requires retail experience, strong communication, adaptability, and a willingness to train across departments.