Retail Customer Service Specialist - Flexible Schedule

Roses Discount Stor; Mocksville (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. This role focuses on delivering friendly, helpful service while maintaining a clean, organized store environment that invites customers to explore merchandise.

As a Big Lots Customer Service Associate you will be responsible for greeting customers, assisting with selection of merchandise, completing transactions, and answering questions regarding the store

Qualifications

• High School diploma or equivalent required.
• Retail, hotel, restaurant, grocery or drug store experience preferred.
• Ability to lift up to 50 lbs and perform frequent walking, standing, bending.
• Flexible schedule including days, evenings, weekends, and holidays.
• Excellent customer service and communication skills.

Responsibilities

• Engage customers in a positive and approachable manner.
• Maintain a clean, well-stocked store for shoppers.
• Assist in unloading merchandise from delivery trucks.
• Stock shelves and transport merchandise from stockroom to floor.
• Handle customer funds and process transactions at the POS.
• Maintain safety and security in the store.
• Perform additional duties as assigned.

Skills

Customer Focus

Developing Potential

Results Driven

Organizational Skills

Communication

Problem Solving

Relationship Management

Education

High School or equivalent

Job description

Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. This role focuses on delivering friendly, helpful service while maintaining a clean, organized store environment that invites customers to explore merchandise.

As a Big Lots Customer Service Associate you will be responsible for greeting customers, assisting with selection of merchandise, completing transactions, and answering questions regarding the store